Privacy Policy

Last Updated: 30th November 2024

At Lakings House, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a booking with us.

1. Information We Collect

We may collect the following personal information:

• Full name
• Email address
• Phone number
• Billing address
• Booking details (dates, number of guests, preferences)
• Payment information (processed securely through third-party providers).

2. How We Use Your Information

Your personal information is used for the following purposes:

• To process and manage your bookings.
• To communicate with you regarding your stay or changes to your reservation.
• To enhance our services and customer experience.
• To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not share, sell, or rent your personal information to third parties, except in the following cases:

• With secure payment platforms to process transactions.
• When required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve functionality and personalize your experience.
• Analyze website traffic using tools like Google Analytics.
  You can disable cookies in your browser settings, but some features of the website may be affected.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or alteration. However, no data transmission over the internet can be guaranteed as completely secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your data, except where retention is required by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated by posting the updated policy on our website.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us